How to contact us ?

1. Referral following a mediation clause in the contract that is the subject of the dispute

Cases may be referred to the CMM on the basis of a mediation clause. The mediation process is therefore easy to implement, since the parties have agreed in advance to attempt mediation in the event of difficulties.

The standard clause proposed by the CMM is as follows: ‘Any disputes that may arise concerning the validity, interpretation, performance or non-performance, interruption or termination of this contract shall be submitted to mediation in accordance with the CMM Mediation Rules to which the parties declare that they adhere’.

2. Spontaneous referrals

A dispute may also be referred to the CMM without a clause by one of the parties who wishes to give themselves a last chance of an amicable settlement, generally before commencing litigation.

Companies may refer their dispute to the CMM either jointly or unilaterally.

To contact us for inter- or intra-company mediation, please send us the following information:

• The marital status or company name and address of the parties

• Summary of the dispute

• Their respective position or the position of the party referring the matter to the CMM

• The amount in dispute

The request for mediation may be sent to the General Secretariat by e-mail. It may also be sent to the CMM on paper, by ordinary or registered post. It may also be delivered to the General Secretariat in paper form.

Whichever method is used to send the request for mediation, the matter will not be referred to the CMM until receipt has been acknowledged. It is the applicant’s responsibility to obtain proof that the application has been sent.